Customer Journey

Date: Wednesday, March 7, 2012, 5:00 PM - 9:00 PM

Venue: Berytech Technology & Health Damascus Road

Contact: Joumana-Mattar, joumana@miradamadrid.com,

Save event to your calendar: ICAL

Description:

This workshop takes place on March 7th and 9th :

Immerse yourself in the journey that your customer experiences and learn how to maximize its impact. Embark on a journey to:

-Identify stakeholders
-Coordinate cycles and interactions
-Define touch-points
-Create a 360degrees experience

About Mirada Madrid:

Mirada Madrid is a design management consultancy working between Madrid and Beirut.
We are specialized in creating tailor-made workshops that engage participants and encourage them to undertake design led solutions within their companies.
Mirada Madrid designs strategies for competitive advantage and authentic resonance.

www.miradamadrid.com

Check out the Invitation: http://bit.ly/zGvSyD

Joumana Mattar Moukarzel: +961 70 692 698